Terms And Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using https://dpsrecords.com website ("Service") and purchasing ("Order", "Orders", "Purchase", "Purchases") a Texas Driving Record ("Driving Record"), operated by DPS Records, LLC. ("Company", "us", "we", or "our"). The entity issuing the Order, and any affiliates, subsidiaries, successors or assigns thereof shall hereby be referred to as ("Buyer", "You", or "Your", "I"). Your access and use of Service, and/or Order is conditioned on Your acceptance of, and compliance with, these Terms. These Terms apply to all visitors, users, others who have access to our Service and Orders. By accessing, or placing an Order for Your Driving Record, You agree to be bound by these Terms. If You disagree with any part of the Terms, then you may not access the Service, or place an Order for Your Driving Record.

This website: http://www.dpsrecords.com is in no way affiliated with the Texas Department of Public Safety ("DPS", "Texas DPS"), or the State of Texas. The website is privately owned by DPS Records, LLC., and is a for-profit Texas Company.

Purchases

If you wish to Purchase Your Driving Record, You may e asked to supply certain information relevant to Your Purchase including, without limitation Your:

  •  - Driver License Number
  •  - Driver License Audit Number
  •  - Last 4 Digits of Social Security Number
  •  - First Name
  •  - Last Name
  •  - Shipping Address

Refund/Cancellation Policy

A full refund will be made to any Buyer who cancels the Order before the fifteenth day after the Order is placed by the Buyer, unless the Company has successfully processed the Driving Record. For cancellation of Order, please e-mail at support@dpsrecords.com with your full name, address, date you placed the Order, a brief statement of your cancellation request, and the last 4 digits of the credit card used to sign up. You may also submit this information at the secure form: https://dpsrecords.com/contact-2. Refunds will be processed on each Tuesday and Friday of each week, unless those days fall on a Federal Holiday. After refund has been processed, it may take up to 7 business days for the money to be returned to your account. If you have not received your money within 7 days, please contact support@dpsrecords.com.

Company will not be responsible if the incorrect Driving Record is purchased by the Buyer.  No refunds will be given for incorrect Driving Record Types ordered.  At it's description, Company may give a replacement record at a discounted rate.

100% Money Back Guarantee

If Company cannot process Driving Record for ANY reason, a full refund may be requested by the Buyer ("Money Back Guarantee"). Company will attempt to contact Buyer on 2 different occasions within 14 days of Order to correct any missing or incorrect information that has caused Order to not be accepted by the Texas DPS. Buyer may request refund within the first 14 days after Order is placed to request a refund with no questions asked. After 14 days of Order, Our Money Back Guarantee will no longer be valid, and NO refunds shall be processed. You agree by placing an Order, if you wish to receive a refund, you will request it within 14 days of placing Order.

Privacy

The above named Company does not collect personal information for any purpose other than to process the Driving Record with the Texas DPS, and future Company marketing purposes. Moreover, the Company does not give/sell information to any private organizations. Statistical and anecdotal information may be used for research or to help clarify specific driving record information.

Limitations of Liability

To the extent permitted by law, in no event shall Company, its affiliates, its licencors, its suppliers or any third parties mentioned at the Service be liable for any incidental, indirect, exemplary, punitive, consequential damages, court fees, insurance increases, lost profits, or any other monetary increases resulting from the processing and/or delivery of Driving Record. In addition, Company shall not be held liable from the use of or even possible inability to use the website, systems educational information provided, services or the content whether based on warranty, contract, tort, delict or any other legal theory, and whether or not Company is advised of the possibility of such damages. To the extent permitted by law, the remedies stated for you in these terms of use are exclusive and are limited to those expressly provided for in these terms of use. DPS Records, LLC.  cannot be held liable for any failure to perform any term or condition of this agreement as a result of conditions beyond its control, such as, but not limited to; war, strikes, fires, floods, acts of God, governmental restrictions, power failures or damages or destruction of any network facilities or servers and shall not be deemed a breach of this agreement. The company shall also not be liable for last minute requests by the Buyer. Time sensitive requests are the Buyers responsibility

Incorrect Driver License/Address Information

It is Your responsibility to fill out all information completely and accurately to the best of Your Knowledge. If the DPS rejects your application for Driving Record, you WILL be eligible for a full refund within 15 days of placing the Order. Written request for cancellation/refund must be given. Please see the above cancellation policy for full details. If incorrect e-mail address or physical address is entered, Company will NOT issue a refund for the Order.

Delivery

Your Driving Record will be transmitted to you automatically via electronic mail to the e-mail address provided during the Order. If you have requested your Driving Record to be mailed to your physical address, the following estimated delivery times shall be noted:

  • United States Postal Service
    • Driving Record will be placed in the mail within 2 business days of Order</listyle="list-style:>
    • A valid delivery address must be provided to deliver. Omissions or mistakes on the address provided will delay delivery. In the event the record is returned as undeliverable for any reason, you will be contacted up to two times to correct or change the delivering address and resend once without an additional charge.
    • Delivery time will be dependent on the US Postal service. Typical delivery times of 5-7 business days are common.
    • If You have not received your Driving Record within 7 business days, please e-mail support@dpsrecords.com and we will send the record again at no additional charge.
  • Next Day Service
    • Driving Record will be shipped via a Next Day Service Courier
    • A valid delivery address must be provided to deliver. Omissions or mistakes on the address provided will delay delivery.  In the event the record is returned as undeliverable for any reason, you will be contacted up to two times to correct or change the delivering address. You may be charged again for second Next Day Service if incorrect address is provided.
    • PO Boxes do not qualify for Next Day delivery
    • Orders must be placed before 3:00 p.m. CST. Orders placed after 3:00 p.m. CST will not be shipped until the following business day.
    • No pickups or deliveries on Weekends or Holidays.
    • Delivery of Next Day Service will be by the end of the following business day (8:00 p.m. CST) if order is placed before 3:00 p.m.
    • If your address does not qualify for Next Day service you will be contacted with other delivery options.
  • Next Day A.M. Service
    • Driving Record will be shipped via a Next Day AM Service Courier
    • A valid delivery address must be provided to deliver. Omissions or mistakes on the address provided will delay delivery.  In the event the record is returned as undeliverable for any reason, you will be contacted up to two times to correct or change the delivering address. You may be charged again for second Next Day AM Service if incorrect address is provided.
    • PO Boxes do not qualify for Next Day AM delivery
    • Orders must be placed before 3:00 p.m. CST. Orders placed after 3:00 p.m. CST will not be shipped until the following business day.
    • No pickups or deliveries on Weekends or Holidays.
    • Delivery of Next Day AM Service will be delivered before 12:00 p.m. CST the following business day, if order is placed before 3:00 p.m.
    • If your address does not qualify for Next Day AM service you will be contacted with other delivery options.

Service Agreement

I agree to abide by all applicable local, state and federal laws with regard to the Driving Record I am ordering and will not share this information with any third parties. By using this website or our phone ordering system, you further certify that: the information you obtain from us will be used by you (and by any party to whom you furnish information) only for "permissible purposes" as defined in the Fair Credit Reporting Act (FCRA). Under Section 621 (a) (2) (A) of the FCRA - any person who violates any of the provisions of the FCRA may be liable for a civil penalty of not more than a two year jail sentence and $2,500 per violation. You agree not to use the data obtained through Company for any unlawful purposes, including but not limited to violations of state and federal employment laws and provisions applicable to the FCRA and you understand that our systems or those of the Department may experience occasional downtime due to maintenance, network connectivity or other issues. The services and content provided through Our Service and Orders, is on a strictly "as is" basis.

Authorization and Consent

You may only order your own personal driving record through our Service. Anyone attempting to access Driving Records other than their own may be subject to severe penalties under applicable federal and state law. Submitting a Driving Record request to DPS Records, LLC. through it's Service authorizes DPS Records, LLC. to obtain your record directly from the Texas Department of Public Safety. You understand and consent for DPS Records, LLC. to have possession of your Driving Record, which may contain personal or private information. DPS Records, LLC. will not disclose your personal information to anyone other than DPS Records, LLC. employees who process your order. However, DPS Records, LLC. shall not be liable for inadvertent disclosure to a third party. DPS Records, LLC. and its affiliated companies, officers, directors, employees, agents, information providers or suppliers do not attest to the accuracy, timeliness or reliability of the data on provided Driving Record and shall not be liable for any losses caused by reliance on the accuracy, timeliness or reliability of information contained therein.

Security

Service is encrypted by an SSL Certificate, which will encrypt all data transmitted through it's website. No credit card information will be stored on it's servers at any time. All financial data will be sent directly to the credit card processor, and will not be handled directly by Service.