Frequently Asked Questions

Delivery and Pricing

We will deliver your driving record to you through e-mail. If you would like a mailed copy or would like us to send your record overnight we do have those options for an additional fee.

Yes, if you order your driving record during normal business hours there is a good chance you get it within minutes. After hours it could take as long as 8 hours to receive your driving record.

We charge $29.95 to process your driving record for you.

Our website is encrypted by geotrust 256 bit SSL certificates. Your driving record will also come password protected for your safety. We put security as our number one concern, which is why we don’t store any driving records on public servers, and we do not store any credit card information at all.

Let us know and if you have already paid the first fee, we may be able to process a different record for the same person at a discounted rate.

We typically process records within the hour, if not minutes. So please email us at support@dpsrecords.com with the driver’s license number and we check on your order.

As a courtesy, all orders include an email delivery, which is acceptable by the courts. If requested your record be mailed to you, a copy will ALSO be placed in the mail. Mailed records typically take 5-7 business days for delivery.

For Defensive Driving

Most courts in Texas require that you order a Type 3A driving record. This is a certified copy of your driving record.

You may only take defensive driving once per year in Texas. The court requires your driving record to verify that you have not taken defensive driving within the past year.

Your defensive driving courses can take 1-3 months to show on your driving record. But that’s ok, because the court is requiring you to give them a copy of your driving record to prove you have not taken defensive driving in the past year.

It can take 6-8 months for your most recent defensive driving course on your driving record.

General

Your driving record will show the entire driving history, including past tickets, defensive driving courses, etc. Insurance companies use this as one of the factors affecting your insurance prices.

Points on your driving record can also affect the price of your driver license renewal, or possible suspension of your driver’s license.

It is very important you check your driving record at least once per year to ensure that you do not have any inaccurate data. We have put together a full-page content about why you should you order your Texas driving record page.

Category: General

Your driving record will show the entire driving history, including past tickets, defensive driving courses, etc. Insurance companies use this as one of the factors affecting your insurance prices. It is very important you check your driving record at least once per year to ensure that you do not have any inaccurate data.

Category: General

Let us know and if you have already paid the first fee, we may be able to process a different record for the same person at a discounted rate.

Due to the pdf attachment, some email providers block emails as spam, so we will may also attempt to deliver your record via our gmail account. Please know that your record is password protected for your security.

Category: General

We typically process records within the hour, if not minutes. So please email us at support@dpsrecords.com with the driver’s license number and we check on your order.

As a courtesy, all orders include an email delivery, which is acceptable by the courts. If requested your record be mailed to you, a copy will ALSO be placed in the mail. Mailed records typically take 5-7 business days for delivery.

Opening Driving Record

If it is because it is asking you for a password, the password is your driver license. If you computer can’t find a program to open the document, please download Adobe Acrobat Reader. If you still cannot open the document, please Contact Us.

The password to your driving record is your driver license number.

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Have a question that was not answered here?  Please feel free to Contact Us for more information, and a customer service representative will contact you shortly.

Are you ready to order your driving record?

Order your Texas certified Type 3A Driving Record now!