Frequently Asked Questions

Delivery and Pricing

Let us know and if you have already paid the first fee, we may be able to process a different record for the same person at a discounted rate.

We typically process records within the hour, if not minutes. So please email us at support@dpsrecords.com with the driver’s license number and we check on your order.

As a courtesy, all orders include an email delivery, which is acceptable by the courts. If requested your record be mailed to you, a copy will ALSO be placed in the mail. Mailed records typically take 5-7 business days for delivery.

General

Let us know and if you have already paid the first fee, we may be able to process a different record for the same person at a discounted rate.

Due to the pdf attachment, some email providers block emails as spam, so we will may also attempt to deliver your record via our gmail account. Please know that your record is password protected for your security.

Category: General

We typically process records within the hour, if not minutes. So please email us at support@dpsrecords.com with the driver’s license number and we check on your order.

As a courtesy, all orders include an email delivery, which is acceptable by the courts. If requested your record be mailed to you, a copy will ALSO be placed in the mail. Mailed records typically take 5-7 business days for delivery.

Your driving record will show the entire driving history, including past tickets, defensive driving courses, etc. Insurance companies use this as one of the factors affecting your insurance prices. It is very important you check your driving record at least once per year to ensure that you do not have any inaccurate data.

Category: General

Your driving record will show the entire driving history, including past tickets, defensive driving courses, etc. Insurance companies use this as one of the factors affecting your insurance prices.

Points on your driving record can also affect the price of your driver license renewal, or possible suspension of your driver’s license.

It is very important you check your driving record at least once per year to ensure that you do not have any inaccurate data. We have put together a full-page content about why you should you order your Texas driving record page.

Category: General

Have a question that was not answered here?  Please feel free to Contact Us for more information, and a customer service representative will contact you shortly.

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